Driving Revenue with AI-Driven Natural Language Ordering in Quick Service Restaurants
Problem:
Staffing during peak periods can be cost-prohibitive. Long hold times result in unhappy customers, missed orders, and lost revenue.
Solution:
OrderPerfect is always on and can take an unlimited number of calls at the same time. OrderPerfect eliminates time on hold and never misses an order.
Never Miss an Order
No hold times even during
peak hours, No missed
calls, No busy signal
Problem:
Restaurant staff often lack the time, training and motivation to up-sell.
Solution:
OrderPerfect is never overburdened and is easily trained to consistently up-sell leading to increased revenue.
Always Upsell
Boost same-store sales and average ticket size by an average of 23% with smart up-selling
Problem:
Overburdened and undertrained staff are hurried, making it difficult to offer customers a consistently pleasant experience.
Solution:
OrderPerfect is never over-worked, is always friendly, and can even speak the native language of the caller.
Improve Guest Experience
57% of customers still prefer to order over the phone*. OrderPerfect orders are never rushed and are always friendly.
Problem:
Increasing labor-costs put significant pressure on margins. High turnover impacts training and the quality of the guest experience.
Solution:
OrderPerfect reduces labor cost burden and eliminates the need for staff to take phone orders, allowing them to focus on fulfillment and the guest experience.
Outsmart Labor Shortage
No need to overstaff
during peak hours,
Contain labor costs
Intro to Natural Language Ordering
Natural Language Ordering represents the latest advancement in artificial intelligence for the restaurant industry, significantly improving upon past experiences with automated phone systems. Presented to customers as virtual ordering assistants, voice AI can handle countless conversations simultaneously, each with a personalized, friendly touch similar to interacting with a real team member.
This technology merges the convenience and speed of online ordering with the customized, high-quality experience of traditional drive-thru and phone orders. Voice AI streamlines the order-taking process, ensuring precise and efficient handling. As major QSR brands worldwide hurry to adopt conversational AI, it is quickly transforming the restaurant landscape.